Getting Help
Community Support
Need Help?
For help with ATLAS software, using the facilities, or are generally stuck, visit our ATLAS AF Discourse forum. We have members from the physics support team ready to assist you!
Facility-Specific Support
For facility-specific issues (user accounts, login problems, etc.), please contact the appropriate team below:
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BNL Analysis Facility
Email: rt-racf@bnl.gov
Monitoring: SDCC Tier 3 Monitoring
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UChicago Analysis Facility
Email: atlas-us-chicago-tier3-admins@cern.ch
Please join the e-group first.
Chat: CERN Mattermost
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SLAC Analysis Facility
Email: atlas-us-slac-acf@cern.ch
Please join the e-group first.
Chat: CERN Mattermost